AI sales-training for financial advisors

Rehearse the hard conversations — before they happen for real.

An AI plays the client. Your advisor does the talking — by text, voice, or live video. Every session is scored, coached, and recorded.

Practice in a zero-risk environment — and the audit trail to prove your team is ready.

Live roleplay Hard · skeptical retiree
ClientI've been burned before. Why should I move my retirement savings to you?
AdvisorThat's a fair concern. Before I recommend anything, I want to understand your timeline and risk tolerance — this is a long-term relationship, not a transaction.
ClientOkay… but what are the fees? Nobody ever tells me up front.
Required talking points
Establish risk tolerance
Frame the long-term relationship
Disclose fees clearly
B+ Coaching reportStrong discovery. Get ahead of the fee question sooner.
Text, voice & live video practice
Every session recorded for review
Multi-tenant & white-label

What it does

A realistic client, ready whenever your advisors need the reps.

Live client meetings are the worst place to practice — the stakes are real and there's no rewind. Advisor Roleplay Studio gives your team somewhere safe to get it wrong, and everything you need to prove they got it right.

Advisor Roleplay Studio live session: a Medicare Sales roleplay in progress, with the client's video, the chat transcript, and the required-phrase tracker showing 0 of 3 used.

AI clients, on demand

Build assignments around a persona, a product context, and a difficulty tier — Easy, Medium, or Hard. The AI stays in character, and no two runs are identical.

Text, voice, or live video

Advisors type, speak with built-in voice input, or hold a real-time conversation with a talking avatar. Face-to-face reps that feel like the real thing.

Required-phrase tracking

Define the disclosures, value statements, and discovery questions that must land — then watch a live scorecard verify them the moment the advisor says them.

AI coaching report

Every session ends with a structured debrief: an overall verdict, what went well, where the client was lost, and which required phrases were missed.

Compliance-grade audit trail

Every transcript, phrase hit, and report is persisted and reviewable. Built for regulated financial services — proof of training is one click away.

Multi-tenant & white-label

Isolate every client org in its own tenant with four roles. Each tenant brands the experience with its own colors and logo; reporters see only their own activity.

How it works

Build once, practice endlessly, review with confidence.

STEP 01

Build the assignment

An admin sets the client persona, the product context, the difficulty, and the required talking points advisors need to hit.

STEP 02

Advisors practice

Reps run the conversation as themselves — by text, voice, or live video — as many times as it takes to get it right.

STEP 03

Review & report

Managers get coaching reports, phrase-level scoring, and a full recorded transcript for every session across the tenant.

Why it wins

Real practice beats good intentions.

The old way
With Advisor Roleplay Studio
One-shot ride-alongs with real clients
Unlimited reps in a zero-risk environment
Subjective, inconsistent manager feedback
Structured AI coaching on every single session
"Trust me, they're trained."
A recorded, phrase-level audit trail
Passive, click-through e-learning modules
Live, unscripted conversation practice

Practice like it's real, so the real thing goes right.

Realistic AI clients, live coaching, and a complete audit trail — everything your advisors need to walk into the real conversation ready.

Advisor Roleplay Studio — compliance-grade sales training. Sessions are recorded for review. © Pinpoint Global